About the Role
The Sales/ Account Associate is a key functional partner who works collaboratively with management, graphic designer, production, and merchandising to bring the best product to our customers.
This role supports and organizes the development of production, sales, and customer service. The candidate will work with other departments to support receiving orders, requesting quotes, and identifying lead times and timelines. In this position, you will be the bridge between the company and the customer.
The ideal candidate is a passionate and highly organized individual who is well versed in the development and sourcing process and can thrive in a fast-paced work environment. Also have the ability to commute to both of our locations, in the Bronx and in Ossining.
Ability to process sales orders/ purchase orders
Run/analyze sales reports
Support accounts with deliveries
Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations
Builds rapport with customers and works to ensure they receive excellent service.
Uses computer database to retrieve necessary customer information, inventory information, and purchase order status
Provides pricing, delivery, and other order information to customers
Drafts purchase orders and invoices to submit to the manager
Maintains files of active orders and updates with changes to customer accounts or orders
Strong communication skills both written and verbal. Confident in a transactional environment– emails, phone calls, chats – and can prioritize work effectively
Plan and implement strategies to identify and create new business and/or new customer opportunities
Strong organizational, planning, and time management skills
Ability to adapt in a dynamic, growing business and desire to generate volume
Willing to travel to both of our locations and to sales meetings
Performs other related duties, as assign
About the Company
Established in 2010, Diamondback Sportswear has been providing local teams and schools, companies and organizations with high quality and affordable gear since its inception. Dedicated to their customers and their satisfaction, we pride ourselves on designing and creating personalized apparel that will promote pride in the persons that wear them.
We provide groups with beautiful merchandise such as hoodies, t-shirts, joggers, beanies, hats, jackets, and much more and customize it with a personal logo that would be cherished forever.
Diamondback Sportswear, does more than customize beautiful merchandise. It is a place to explore potential, and show passion. The company looks for people who can grow, think and create. Its culture thrives by embracing diversity and rewarding imagination.